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Customer Support

Check out these customer support images: Kensington My replacement laptop power supply is going to need a replacement itself! UPDATE: I sent a note to Kensington support to see if they could replace the part. I also complained a bit about the design (more than just the above). I quickly received a reply and was told they would send a replacement power adapter. Now that's some good customer service! ...

Some cool customer support images: Project Management How Project Management shouldn't work [fixed] Apple support nightmare I hate to do this. You know I am a loyal Apple customer, but I also pointed out that the trackpad on this brandnew 1.2Ghz iBook G4 is of unbearable quality (there is a huge - 129 entries so far - discussion thread about this at Apple discussions: ibook G4 trackpad seems to have a big bug). Now after a call with Apple...